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Legal

Our Privacy Policy

Date: 17/09/2026

Privacy Statement

This Privacy Statement applies to events organised by Builtwins and to the Builtwins website, operated and owned by:

Builtwins BV
Populierendreef 12
2800 Mechelen – Belgium
Business Number: 0788.413.327

Definitions

Personal Data:
Means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing of personal data:
Means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Personal Data

No Personal Data are collected automatically. However, data can be collected when submitting the contact form, or when subscribing to an event, see further.

If you are redirected to another website or application through this website, you should take any terms and conditions that apply to that website or application into account.

Your Personal Data are retained until they are removed. You have the right to request such removal by contacting info@builtwins.com and by providing a copy of your identity card to verify your identity.

Contact form

When filling in the contact form or appointment form we collect:

  • Your name,
  • E-mail address,
  • Phone number,
  • Other information that you submit through the form.

This information is used for the purpose of being able to contact you with an answer to your question.

Builtwins always processes your Personal Data in a minimal way and only for the purpose for which you provided it.

Intake form

When filling in our building & building-management-system intake form we collect:

  • Your name,
  • E-mail address,
  • Your company name,
  • The project name and the technical information about the building, its HVAC installation and its building management system that you provide in the form.

This information is used to respond to your enquiry and to assess whether and how we can help with your project. We process it only for that purpose, on the basis of the consent you give when submitting the form.

Your name and e-mail address are automatically removed from our database six (6) months after submission. You can request earlier removal or a copy of your data at any time, as described above.

Event subscription

When subscribing to one of our events using the google form we collect the following Personal Data:

  • Your name,
  • E-mail address,
  • Affiliation,
  • Other information that you submit through the form.

You give your permission to store this data. Your name and e-mail address are used to contact you with respect to the event. Your name and affiliation can be shared with other organisers and speakers at the event.

Your Personal Data will be removed after the event unless you provide your express permission in the subscription form to contact you after the event.

Newsletter and commercial communication

Some of our forms include a separate, optional checkbox asking whether Builtwins may send you a newsletter and commercial information by e-mail. Ticking it is never required to submit the form or to have your request handled.

If you tick it, we store your name, e-mail address and use them only to send you our newsletter and commercial e-mailings. We keep this consent until you withdraw it. You can withdraw at any time, via the unsubscribe option in any such e-mail or by contacting us (see below), after which we stop sending and remove you from that list.

Changes in this privacy policy

Builtwins BV reserves the right to update this privacy policy. We advise you to review this Privacy Policy regularly when you visit our website, in case it changes. Amended versions of this Statement take effect ten (10) days after their publication on the website.

Contact

For information, please contact privacy@builtwins.com.